Total Quality Management (TQM) is a customer come first. For TQM the customer is king. The approach was popularized by Peters and Waterman in In Search of Excellence. In the concept discussed how to provide
Read moreTulis terus action… tulis terus action… dan tulis terus action !
Total Quality Management (TQM) is a customer come first. For TQM the customer is king. The approach was popularized by Peters and Waterman in In Search of Excellence. In the concept discussed how to provide
Read more